Last updated: September 24, 2026
Effective Date: September 24, 2026
Last Updated: September 24, 2026
These Terms of Service ("Terms") are an agreement between you and Kubaicle, LLC, a South Carolina limited liability company ("Kubaicle," "we," "our," or "us"). They govern your access to and use of the Kubaicle website, applications, APIs, MCP server, and related services (together, the "Service").
Please read Section 17 carefully. It requires most disputes to be resolved by individual binding arbitration, waives class actions and jury trials, and explains how to opt out.
By creating an account, clicking to accept these Terms, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
If you use the Service on behalf of a company or other organization, you agree to these Terms on its behalf and represent that you have authority to bind it. In that case, "you" means both you and that organization.
You must be at least 18 years old, and old enough to form a binding contract where you live, to use the Service. You may not use the Service if you are barred from doing so under applicable law.
Kubaicle is a platform for creating, managing, and coordinating AI agents. It lets you configure agents, chat with them, route their proposed actions through human approval, connect them to other systems through webhooks, APIs, and the Model Context Protocol (MCP), and manage the people and teams who work with them.
From time to time we may offer features labeled beta, preview, early access, or similar ("Beta Features"). Beta Features are provided as-is, may be incomplete or change without notice, may be withdrawn at any time, and are excluded from any service commitment. Your use of a Beta Feature is optional.
We continually improve the Service and may add, change, or remove features. If we remove a feature that is material to a paid plan, we will give you reasonable advance notice when practical.
You must provide accurate information and keep it current. You are responsible for keeping your credentials and API keys secure and for all activity under your account. Tell us promptly at info@kubaicle.com if you suspect unauthorized use.
Content and agents may belong to an organization or team rather than to an individual. The owners and administrators of an organization control its settings, members, agents, billing, and content, and may add or remove members, change their access, or delete organization content. If you leave or are removed from an organization, the content you created in it stays with the organization.
API keys, OAuth grants, and MCP connections you create act on your behalf with the permissions you give them. You are responsible for how they are used and for revoking them when they are no longer needed.
We offer free and paid plans. The features, limits, and prices of each plan are described in the Service at the time you subscribe.
Some paid plans include a free trial. Unless you cancel before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged the plan price. We will show the trial length and the price before you start.
Paid subscriptions are billed monthly in advance and renew automatically at the end of each billing period until canceled. By subscribing, you authorize us and our payment processor to charge your payment method for each renewal. You can cancel at any time from the billing portal in your account settings.
Payments are processed by Stripe, Inc. We do not store your full card details. Your use of Stripe is subject to Stripe's own terms.
Fees are non-refundable, except as stated in this section or required by law. When you cancel, downgrade, upgrade, or change the number of seats, the change is prorated through our payment processor, and any unused amount is applied as shown in the billing portal.
We may change our prices. We will give you at least 30 days' notice before a price change applies to your subscription, and the new price takes effect at your next renewal after the notice period. If you do not agree, you may cancel before it takes effect.
Prices do not include taxes unless stated. You are responsible for any sales, use, value-added, or similar taxes that apply to your purchase, other than taxes on our income.
If a payment fails, our payment processor will retry it and we will notify you. If payment is not received within 7 days of the first failure, we may suspend paid features or restrict your account until the balance is paid. Suspension for non-payment does not by itself delete your data, which is handled under Section 12.
Each plan includes usage limits, which may include limits on AI model usage, messages, agents, or API calls. We may enforce those limits by throttling or pausing usage, and we may charge fees for AI model usage, such as fees based on tokens processed, beyond what your plan includes. We will show any such fees in the Service before they apply to you.
The Service uses artificial intelligence models to generate text, recommendations, and actions ("Output"). Output is generated automatically and may be inaccurate, incomplete, offensive, or inappropriate for your purpose, and the same input may produce different Output. You are responsible for reviewing Output before relying on it. Output is not professional advice, including legal, medical, financial, or tax advice.
You decide how your agents are configured, what they can access, which actions they can take, and which actions require approval. You are responsible for the actions your agents take and for the approvals and denials you or your organization's members give. Approval recommendations and automatic decisions made by the Service follow the rules you configure, and you remain responsible for those decisions.
When you connect an agent to another system through a webhook, callback, API, or MCP connection, actions carried out in that system are carried out on your instructions. Kubaicle is not responsible for the behavior of those systems or for the consequences of actions taken in them at your direction, including actions that were approved in the Service.
You may not use the Service to make decisions that have legal or similarly significant effects on individuals, such as decisions about credit, employment, housing, insurance, education, or access to essential services, without meaningful human review. The Service is not designed for use in situations where its failure could lead to death, personal injury, or serious physical or environmental damage.
The Service sends your prompts, conversations, and related data to third-party AI providers, such as OpenAI, Anthropic, Google, and xAI, to generate Output. The providers available to you may change over time. Your use of their models through the Service must also comply with their usage policies, including the OpenAI Usage Policies, the Anthropic Usage Policy, the Google Generative AI Prohibited Use Policy, and the xAI Acceptable Use Policy.
If you connect your own AI provider account or API key, your use of that provider is governed by your agreement with it, and you are responsible for its charges. We use your key only to provide the Service to you.
The Service may link to or integrate with services we do not control. We are not responsible for third-party services, their availability, or how they handle your data. Your use of them is governed by their terms.
"Your Content" means the data you or your agents submit to the Service, such as prompts, messages, files, agent instructions, skills, and approval requests, and the Output generated for you. As between you and Kubaicle, you own Your Content, to the extent the law allows.
You grant Kubaicle a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display Your Content only as needed to provide, secure, and support the Service, to comply with law, and to enforce these Terms. This includes sending Your Content to the AI providers and other services you use through the Service.
We do not use Your Content to train AI models. If we ever want to, we will tell you in advance and give you the choice to opt out, and we will not use Your Content for that purpose if you opt out.
You represent that you have all the rights and consents needed to submit Your Content to the Service and to have it processed as described in these Terms and our Privacy Policy, including when it contains personal data about other people.
We may collect data about how the Service is used, such as performance, feature usage, and error information, and use it to operate and improve the Service, provided we do not disclose it in a form that identifies you or includes Your Content. If you send us feedback or suggestions, we may use them without obligation to you.
You may not, and may not allow your agents or others to, use the Service to:
You may not resell, sublicense, rent, or provide the Service to third parties as a service bureau, white-label, or hosted offering, or share accounts or seats among people who are not members of your organization, unless you have a separate written agreement with Kubaicle that permits it.
We may investigate suspected violations. If we reasonably believe you have violated this section, we may remove content, disable agents, API keys, or integrations, suspend or terminate your account, and preserve and disclose information to law enforcement or other authorities where we believe it is required or appropriate. Where we are required to, or believe it is appropriate, we will report suspected illegal activity to the relevant authorities.
We use reasonable administrative, technical, and physical safeguards to protect the Service and Your Content. No system is completely secure, and we cannot guarantee that unauthorized access will never occur. If we become aware of a security incident affecting Your Content, we will notify you as required by law. To report a vulnerability, email info@kubaicle.com.
The Service, including its software, design, documentation, and trademarks, is owned by Kubaicle or its licensors and is protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription. We reserve all rights not expressly granted.
You may stop using the Service and cancel your subscription at any time. Canceling does not relieve you of fees already due.
We may suspend or terminate your access to all or part of the Service if you materially breach these Terms, fail to pay fees when due, create risk or legal exposure for us or others, or if we are required to by law. Where practical and lawful, we will give you notice and a chance to fix the problem first. We may also discontinue the Service entirely with at least 30 days' notice, in which case we will refund any prepaid fees for the period after discontinuation.
After your account or organization is closed, you will have 30 days to export Your Content, unless we terminated your access for a serious violation of Section 9. After that, we will delete Your Content from our active systems within 30 days, and from backups as they expire in the ordinary course, which is typically within 90 days. We may keep information we are required to keep by law, need to resolve disputes, or need to enforce these Terms, as described in our Privacy Policy. Deleting a personal account does not delete content that belongs to an organization you are a member of.
Sections that by their nature should survive termination survive it, including Sections 5 (for fees owed), 8.5, 11, and 13 through 21.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, BETA FEATURES, AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." KUBAICLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW:
These limits apply to all theories of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law.
If you use the Service on behalf of an organization, or for business purposes, you will defend, indemnify, and hold harmless Kubaicle and its members, officers, employees, and agents from any third-party claims, and related losses, damages, and reasonable attorneys' fees, arising from Your Content, your agents' actions, your use of the Service in violation of these Terms or the law, or your violation of anyone's rights. We will notify you of the claim, let you control its defense, and cooperate reasonably at your expense. You may not settle a claim that imposes obligations on Kubaicle without our consent.
These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules, and, for Section 17, by the Federal Arbitration Act. Any dispute that is not subject to arbitration will be brought exclusively in the state or federal courts located in South Carolina, and you and Kubaicle consent to their jurisdiction.
Before starting a formal proceeding, you and Kubaicle agree to try to resolve any dispute informally. The party raising the dispute must send a written description of it to the other, to info@kubaicle.com for Kubaicle, or to your account email for you. If it is not resolved within 60 days, either party may start arbitration.
Except as described in Section 17.4, any dispute relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules if you use the Service as an individual for personal purposes, or its Commercial Arbitration Rules otherwise. The arbitrator decides all questions of arbitrability, except questions about Section 17.3, which a court decides. Hearings may be held by video or, if in person, in the county where you live if you are an individual, and in South Carolina otherwise. Fees are paid as the AAA rules provide.
YOU AND KUBAICLE MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND KUBAICLE WAIVE THE RIGHT TO A JURY TRIAL. If this class action waiver is found unenforceable for a claim, that claim will be decided by a court under Section 16 and not in arbitration.
Either party may bring an individual claim in small claims court if it qualifies. Either party may seek an injunction in court to protect its intellectual property or to stop unauthorized use of the Service.
If 25 or more similar arbitration demands are filed against Kubaicle by or with the help of the same law firm or organization, the AAA's mass arbitration procedures will apply, and the demands may be administered in batches.
You may opt out of this arbitration agreement by emailing info@kubaicle.com from your account email within 30 days after you first accept these Terms, stating that you opt out of arbitration. Opting out does not affect any other part of these Terms.
Our Privacy Policy describes how we handle personal data. If you process personal data of individuals in the European Economic Area, the United Kingdom, or another jurisdiction that requires a data processing agreement, contact us at info@kubaicle.com and we will enter into one with you. Any data processing agreement we sign forms part of these Terms.
We may update these Terms. For material changes, we will give you at least 30 days' notice by email and by a notice in the Service before they take effect, and we will ask you to accept the updated Terms the next time you sign in. If you do not accept them, you may stop using the Service and cancel your subscription before the changes take effect. Other changes, such as corrections, clarifications, or changes required by law, take effect when we post them. The date at the top of these Terms shows when they last changed.
Kubaicle, LLC
Questions about this document? Contact Kubaicle, LLC at info@kubaicle.com.